Purpose

This Privacy Policy (the “Policy”) governs all aspects of how Dreamconcepts.ca (“We”, “Us” and “Our”) collects, uses, maintains and discloses Personal Information from users (“Users”, “You” and “Your”) of this website, https://www.Dreamconcepts.ca (“Site”) and all Services (“Services”) offered by Dreamconcepts.ca.

Dreamconcepts.ca values the privacy of their customers.
The privacy of Users continues to be very important to Dreamconcepts.ca since being founded in 1999.

All content contained on the Dreamconcepts.ca website is intended only for people 18 years of age and over and Dreamconcepts.ca does not knowingly collect or use Personal Information from anyone under the age of 18.

Information that Dreamconcepts.ca collects.

Dreamconcepts.ca, from time-to-time, may collect personally identifiable information (“Personal Information”) from Users. This includes name, address, email address and credit card information that you provide, and any correspondence that you have with Dreamconcepts.ca that occurs by way of telephone, email, online chat, web-based email forms and/or support tickets that are generated for the purpose of communicating and/or resolving any issues related to the Services. Dreamconcepts.ca also collects additional usage information (“Additional Usage Information”) that is collected electronically about how Users use our Site (e.g. by tracking the number of unique page views received by the pages of the Site, or the domains from which Users originate) or via cookies that can be used to identify the User should they visit the Site again.

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies.

We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Click here for more information.

We may set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. Session cookies are used to store the contents of your shopping cart, should you choose to complete the check-out process later during your visit to Dreamconcepts.ca.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as our shopping cart or “save password” features may be limited.

Third Party Cookies

The use of cookies by our service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our service providers use persistent cookies for advertising and retargeting purposes. We may tie the information gathered to our Customers’ or Users’ personally identifiable information. For further information on third party cookies, please review their respective privacy policies.

Analytics/Log Files

Additional Usage Information collected may include other information about your visits to our Site. For example, we may collect anonymous information about your computer, such as your IP address (a number assigned to your computer whenever you surf the World Wide Web); the type of Internet browser you are using; the type of computer operating system you are using; or the domain name of the website from which you linked to our Sites. This Additional Usage Information will not be linked to your Personal Information and will only be collected in the aggregate in connection with all the users of our Site for planning, forecasting and/or evaluation purposes. As such, please note that this Policy does not cover aggregated data from which the identity of an individual cannot be determined. Dreamconcepts.ca retains the right to use anonymous aggregated data in any way that it determines appropriate.

Information about 3rd party services and/or software

We may provide your Personal Information to companies that provide services to help us with our business activities such as offering customer service or payment processing. These companies are authorized to use your Personal Information only as necessary to provide these services to us.

Our Site includes links to other websites whose privacy practices may differ from those of Dreamconcepts.ca. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Your Consent

Your provision of Personal Information to Dreamconcepts.ca means that you agree and consent that Dreamconcepts.ca may collect, use and disclose your Personal Information in accordance with this Policy. If you do not agree with these terms, you are requested not to provide any Personal Information to Dreamconcepts.ca. Dreamconcepts.ca services can only be offered if you provide Personal Information to Dreamconcepts.ca. Consequently, if you choose not to provide us with any required Personal Information, Dreamconcepts.ca will not be able to offer you certain services.

If you do not wish to receive information regarding the products and services offered by Dreamconcepts.ca and its trusted affiliates, independent contractors and business partners please: (i) send an e-mail to the address listed at the end of this policy; or (ii) log into web—based Control Panel and change the appropriate preferences so as to not receive any correspondence from Dreamconcepts.ca for any products and services offered by Dreamconcepts.ca, its trusted affiliates, independent contractors and business partners.

How Dreamconcepts.ca uses Personal Information
Dreamconcepts.ca may, from time-to-time, use Personal Information collected to: (i) provide Users with a product or service that has been requested; (ii) contact Users directly regarding products and services offered by Dreamconcepts.ca and its trusted affiliates, independent contractors and business partners; (iii) understand User preferences in order to enhance Users’ experience with Dreamconcepts.ca and such affiliates, independent contractors and business partners; (iv) research the effectiveness of the Site and the marketing, advertising and sales efforts of Dreamconcepts.ca, its trusted affiliates, independent contractors and business partners; and (v) for the collection of account receivables owed by Users to Dreamconcepts.ca.
Dreamconcepts.ca’s use of Personal Information is limited to these purposes. Unless permitted by law, no Personal Information about a User is collected, without first obtaining the consent of the individual to the collection, use and dissemination of that information.

Disclosure of Personal Information

Dreamconcepts.ca will never disclose your Personal Information without consent except pursuant to the requirements of Section 7(3) – Disclosure without knowledge or consent – of PIPEDA and Division 1 – Protection of Personal Information – of PIPEDA, in which circumstances Dreamconcepts.ca may be obligated to disclose information without consent.

We may disclose your personal information
• as required by law, such as to comply with a subpoena, or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• to any other third party with your prior consent to do so.
• if Dreamconcepts.ca is involved in a merger, acquisition, or sale of all of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information,

The only exception is the information disclosed for the purpose of registering a domain name. Only contract information for a domain name will be provided to the registrar partner(s) in order to complete the registration process. Where obligated or permitted to disclose information without consent, Dreamconcepts.ca will not disclose more information than is required or requested.

Maintenance, Retention and Security of Personal Information

Dreamconcepts.ca retains Personal Information about Users as long as Dreamconcepts.ca believes it is necessary to fulfill the purpose for which it was collected. Currently, Dreamconcepts.ca holds the Personal Information in the City of Toronto, Ontario, Canada.

The security of your Personal Information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Access to Personal Information

You may request that Dreamconcepts.ca delete Your Personal Information from Dreamconcepts.ca’s system and records. However, due to technical constraints and the fact that Dreamconcepts.ca backs up its systems, Personal Information may continue to reside in Dreamconcepts.ca’s systems after deletion for some time. Individuals, therefore, should not expect that their Personal Information would be completely removed from Dreamconcepts.ca’s systems in response to an accepted request for deletion.

If your Personal Information changes, or if you no longer desire our service, you may correct update, or delete it by making the change on our member information page or by emailing our Customer Support at support@dreamconcepts.ca or by contacting us by telephone or postal mail at the contact information listed below.

Where information will be disclosed, Dreamconcepts.ca will endeavor to provide the information in question within a reasonable time and no later than thirty (30) days following the request.

Dreamconcepts.ca will not respond to repetitious or vexatious requests for access. In determining whether a request is repetitious or vexatious, Dreamconcepts.ca will consider such factors as the frequency with which information is updated, the purpose for which the information is used, and the nature of the information.

To guard against fraudulent requests for access, Dreamconcepts.ca will require sufficient information to allow it to confirm the identity of the person making the request before granting access or making corrections.